follow us

FREQUENTLY ASKED QUESTIONS

For questions related to Harry Potter and the Cursed Child, please visit HarryPotterThePlay.com.

WHERE IS THE THEATRE LOCATED?

Our mailing address is: 214 West 43rd Street New York, NY 10036

WHAT ARE THE BOX OFFICE HOURS OF OPERATION?

For Box Office hours, click here.
For Merchandise Store hours, click here.

IS THE BUILDING ADA ACCESSIBLE?

There are entrances to the Lyric Theatre on 42nd and 43rd Street, with an accessible entrance on 42nd Street. There are designated ADA locations in the Orchestra and Dress Circle levels, with elevator access available to both. There is no elevator access to the Balcony level. Accessible restrooms are located in the Dress Circle lobby.

HOW DO I GET TO LYRIC THEATRE?

Lyric Theatre is situated in the heart of Times Square in New York City. Subway lines 1, 2, 3, 7, A, C, E, N, Q, R, W, and the Times Square/Grand Central Shuttle all stop at 42nd Street/Times Square, which is within easy walking distance of the theatre. The Port Authority Bus Terminal is located down the street at the corner of 42nd St. and 8th Ave. See our directions page for a map.

IS LYRIC THEATRE EQUIPPED WITH INFRARED HEARING DEVICES?

The theatre is equipped with an infrared listening device system.